North Star 2-in-1 Water Softener & Whole Home Filtration

WiFi-Enabled Smart Water Management for Your Home

Softer water. Cleaner water. From every faucet. The North Star 2-in-1 system combines a high-capacity water softener with activated carbon filtration — and puts control in your hands with the iQua™ smartphone app. JOCO Heating & Cooling is proud to install and service this system for homeowners across Johnson County and Kansas City.

Proud to Work With Reliable Brands

The Problem with Untreated Water

Hard Water and Contaminants Are Costing You Money

Hard water silently damages pipes, shortens the life of your water heater and appliances, and leaves mineral buildup on fixtures. Meanwhile, chlorine and sediment affect the taste, smell, and safety of your tap water.

Most homeowners install a separate softener and a separate filtration system — two units, two maintenance schedules, more space taken up. The North Star 2-in-1 solves both problems in a single, compact system.

Why the North Star 2-in-1 System

One system. Two jobs. Zero filters to replace.

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WiFi + iQua™ App Control

Monitor water usage, get low-salt alerts, and detect continuous water flow — all from your smartphone, anywhere.

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Softening + Carbon Filtration

31,100-grain capacity softener with built-in activated carbon filtration reduces chlorine taste and odor throughout your entire home.

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AutoSense™ Technology

Automatically adjusts regeneration cycles based on actual usage, saving you salt and water compared to timer-based systems.

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Ultra High-Flow Valve

8 GPM rated service flow with up to 17.8 GPM intermittent flow ensures strong water pressure throughout your home.

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Optional Leak Protection

Add the North Star Motorized Shut-Off Valve to instantly turn off your water via the iQua™ app if a leak is detected.

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No Filters to Replace

Works with city or well water. NSF/ANSI 42, 44 & 372 certified. Built-in tank light for easy low-light maintenance checks.

Smart Home Water Management

A Smarter Way to Manage Your Water

The iQua™ Water Management App connects to your North Star system via WiFi in four easy steps. Once connected, you get real-time alerts and control right on your phone:

What's Included with Installation

In-home water quality evaluation and hardness testing
System sizing based on household size and water usage
Professional installation by licensed JOCO technicians
Connection to existing plumbing (1" NPT standard, up to 1-1/4" plumbing)
WiFi setup and iQua™ app configuration on your phone
System testing, calibration, and performance verification
Full walkthrough of app features and maintenance guidance

Technical Specifications

Model: NSCWHC3

Specification

Details

Household Size

1–6+ people

Max Capacity

31,100 grains

Resin Volume

0.98 cu ft

Activated Carbon Filtration

Yes (built-in)

Standard Connection Size

1" NPT

Valve

1" valve; up to 1-1/4" plumbing

Rated Service Flow Rate

8 GPM

Intermittent Flow Rate (@ 30 PSI drop)

17.8 GPM

Clear Water Iron Removal

Up to 3 PPM

Electronic Demand Regeneration

Yes (AutoSense™)

WiFi Connectivity

Yes (iQua™ App)

Dimensions

48" H × 15" W × 20.5" D

NSF Certification

NSF/ANSI Standards 42, 44 & 372

Add-On Protection

North Star Motorized Water Shut-Off Valve

For additional peace of mind, the optional North Star Motorized Water Shut-Off Valve pairs with your 2-in-1 system. If the iQua™ app detects a leak or continuous water flow, you can instantly shut off your water remotely — from anywhere.

Whether you’re at work, on vacation, or simply upstairs, you’re always in control of your home’s water supply.

Why Choose JOCO Heating & Cooling?

Professional Results, Every Time

Our licensed technicians follow manufacturer best practices to ensure your system is installed correctly the first time, with full testing and verification before we leave.

Your Weekends, Back

No more researching DIY water treatment solutions. We handle the evaluation, installation, setup, and app configuration — so you can enjoy better water without lifting a finger.

A Home That Feels as Good as It Looks

Softer skin, cleaner dishes, longer-lasting appliances, and great-tasting water from every tap. The difference is something your whole family will notice.

Hear What Our Customers Say

Get Your Free Water Quality Assessment

Not sure what your water needs? Our technicians will test your water, evaluate your home’s plumbing, and walk you through your options. No pressure. No obligation.

Frequently Asked Questions

What's the difference between a water softener and a water filtration system?

A water softener removes minerals like calcium and magnesium that cause hard water. A filtration system removes contaminants like chlorine, sediment, and odors. The North Star 2-in-1 does both in a single unit, so you don’t need two separate systems.

How does the WiFi and iQua™ app work?

The system connects to your home WiFi network in four simple steps. Once connected, the iQua™ app on your smartphone shows real-time water usage, salt levels, flow alerts, and — with the optional shut-off valve — lets you turn off your water remotely if a leak is detected.

Do I need to replace filters?

No. The North Star 2-in-1 uses a built-in activated carbon media and resin bed that does not require filter cartridge replacements. You’ll just need to keep the salt topped up, and the system will alert you via the app when it’s running low.

Will this system work with my well water?

Yes. The North Star 2-in-1 is designed to work with both city and well water sources. It can remove up to 3 PPM of clear water iron, which is common in well water in the Johnson County area.

What size home is this system designed for?

The NSCWHC3 model is rated for households of 1 to 6+ people. With a 31,100-grain capacity and 8 GPM service flow rate, it handles the water demands of most residential homes in the Kansas City metro.

How long does installation take?

Most installations are completed in a single visit, typically within 2 to 4 hours. Our technicians handle everything from plumbing connections to WiFi setup and app configuration before they leave.

What is the optional water shut-off valve?

The North Star Motorized Water Shut-Off Valve is an add-on accessory that connects to your 2-in-1 system. If the iQua™ app detects a leak or continuous water flow, you can instantly shut off your home’s water supply from your phone — even if you’re not home.

Is the North Star system NSF certified?

Yes. The system is certified to NSF/ANSI Standards 42 (chlorine taste and odor reduction), 44 (cation exchange water softeners), and 372 (lead-free compliance).

Do you offer financing for water treatment systems?

Yes. JOCO Heating & Cooling offers affordable financing options on new water treatment system installations. Contact us for current rates and terms.

How do I get started?

Schedule a free in-home water quality assessment. We’ll test your water, evaluate your current setup, and recommend the right solution for your home. Call us at 913-424-6271 or book online.